CARE DELIVERY

A more complete patient history, before day one

Tech-enabled and digital health teams handing the care team a more complete history at onboarding, instead of a folder of photos.

THE PLATFORM

What Hubble does for care teams

One patient-authorized link at onboarding, structured into the EHR you already run.

One link at onboarding

A patient-authorized link, with a quick identity check, assembles years of records across every provider before the first visit.

Into your EHR

Structured FHIR or PDF, straight into the system your team already uses.

Start small, expand

Begin with HIE and direct logins, measure coverage, and add agents for the long tail.

CASE STUDY

A more complete history, ready before the first visit.

THE CHALLENGE

Complex histories arriving as a folder of photos.

Before a member's first visit, the care team asks them to send their labs. Today those arrive as photos and PDFs from all different sources, uploaded by hand into the EHR with no structured ingestion, on top of everything else onboarding already asks of a new member.

These are complex chronic patients who have seen many doctors, so their history is spread far and wide over many years. Assembling it is hard to solve manually, and the next set of conditions the clinic is taking on is a level up in complexity.

HOW WE PARTNERED

One link, a more complete record, at onboarding.

A single patient-authorized link runs the full flow: identity verification, retrieval across health information exchange networks, direct EHR logins, and voice and browser agents for the long tail. Records come back as structured FHIR or PDF, straight into the clinic's EHR.

It is modular, so the clinic can start with exchange and direct-login retrieval, measure coverage, and add voice agents for the remaining gap. The link goes out before the first appointment and hands the patient back to the clinic's own app.

What Hubble delivered

  • One patient-authorized link with identity verification
  • HIE retrieval plus direct EHR logins
  • Voice and browser agents for the long tail
  • Structured FHIR or PDF, into the existing EHR
  • Modular, so coverage can be measured then expanded
THE IMPACT

What changed after Hubble.

Day 1
Care team has the history
Photos → FHIR
Structured into the EHR
Years → one link
A more complete history
FAQ

Common questions.

How do we get a new patient's records before their first visit?+

A patient-authorized link sent at onboarding, where the patient verifies their identity once, assembles years of records across every provider and returns them as structured FHIR or PDF into your EHR, so the care team has the history on day one.

Do patients have to upload anything?+

No. They authorize once instead of gathering photos and PDFs of their labs.

See Hubble on your use case in 20 minutes.

Bring a real scenario and we will walk through how we would retrieve the records.